17 Risk and opportunities Supply chain delays With lockdowns in China continuing into the first quarter of 2022, some of our factory partners continued to operate at a reduced capacity. Despite our best efforts to keep things running smoothly, restrictions impacted the movement of orders to our freight forwarders. This meant we were unable to ship some orders until lockdown restrictions eased in the second quarter. Ukraine invasion Following the invasion of Ukraine by Russia in February 2022, our priority was on how to support the humanitarian efforts. See how we supported Ukraine with emergency relief on page 24. We paused trading in Russia on 28th February and suspended actively trading in the market until further notice. The escalating situation between Russia and Ukraine increased the risks of cyber-attacks, so we moved our IT Security Operations team to high alert status as a precaution and actively blocked known Russian IP addresses. Cost of living crisis To help our people with the cost of living crisis, we applied an in-year salary increase for our lower earners (5% in UK and varied in other locations) and a further increase for all employees from 2023 (7% in UK and the US with various increases across other locations reflective of market conditions). We also introduced a package of support for including financial education sessions and money coaching (UK employees).