22 We believe in equipping our people to reach their potential and supporting them in their personal and professional learning journeys through experience, exposure and education. Talent development We support our people to unleash their career potential in several ways, including offering mentorship and development opportunities for young talent and upskilling our commercial teams with our in-house learning programme. In 2022 we launched a digital-first learning channel to enhance the digital skills of over 600 employees across our global organisation. This progressive learning series helps our people be bold in a digital environment. Pentland principles We led a global project to reflect on our current culture and help us pinpoint our desired culture. This helped us build our updated principles, which shape how we behave. One of these behaviours is Doing the right thing, which encourages our people, particularly those in leadership roles, to do the right thing even if it isnt the easiest. Were implementing these updated principles in 2023 and will be including them in personal development plans. Positive business bonus In 2022, we introduced a new approach to embedding positive business across our business. All employee personal development plans now include annual positive business targets. We also changed our employee annual bonus scheme so that, regardless of the sales revenue and profit targets achieved, bonuses are only triggered if the business first delivers its annual positive business targets. Learning and development