Learning and development We believe in equipping our people helped us build our updated principles, 22 to reach their potential and supporting which shape how we behave. One of them in their personal and professional these behaviours is ‘Doing the right thing’, which encourages our people, learning journeys through experience, exposure and education. particularly those in leadership roles, to do the right thing even if it isn’t the Talent development easiest. We’re implementing these We support our people to unleash updated principles in 2023 and will their career potential in several ways, be including them in personal development plans. including o昀昀ering mentorship and development opportunities for young talent and upskilling our commercial Positive business bonus teams with our in-house learning In 2022, we introduced a new programme. In 2022 we launched approach to embedding positive a digital-昀椀rst learning channel to business across our business. enhance the digital skills of over 600 All employee personal development employees across our global plans now include annual positive organisation. This progressive business targets. We also changed learning series helps our people be our employee annual bonus scheme bold in a digital environment. so that, regardless of the sales revenue and pro昀椀t targets achieved, Pentland principles bonuses are only triggered if the We led a global project to re昀氀ect on business 昀椀rst delivers its annual our current culture and help us positive business targets. pinpoint our desired culture. This